About Us
Our business is about serving you, but here you can learn a bit more about us. Here you'll learn more about our humble beginnings, our values, and our mission.
The R&S Difference
Everyone says “partnership is important,” but for us, business is more than just signing a contract. It’s vital that our relationships are built on trust and solutions that will last. We are young people in an old person’s game, which makes us hungry for the supply chain problems that don’t fit in the box (pun intended).
Sure, we can handle the straightforward warehousing and fulfillment operations, and we’re going to do so extremely well, but what matters to us is that we move your business forward.
We’re problem solvers and logistics experts with a passion for helping our clients remove their biggest shipping headaches.
R&S originated in response to the rail service needs of leading retailers, and since our inception, we have dedicated ourselves to operating on multiple shifts, including on nights, weekends, and holidays. If you’re open, we are too.
The bottom line is that we will always strive to earn your trust by being creative with our resources and technology and honest in our discussions. Let’s talk about how we can move your business forward.
Our Mission Statement
R&S pursues trust with our employees and customers so that you can focus on what matters, and we can grow together.
Our Vision Statement
- Reimagine Space
- Prioritize Relationships
- Owning YOUR Supply Chain
Our Core Values
Tenacity: See the need, fill the need, and stick with it until it’s done right.
Agility: Be sharp, be clever; reliability through adaptability.
Stewardship: Take care of our customer's goods as if they were our own.
Being Invested: People and relationships matter most.
Our Story
2001
Our story began in 2001 with a 20,000-square-foot warehouse in Loudon, Tennessee.
2004
In 2004, we built a 20,000-square-foot addition to increase our storage capacity. We also added loading and unloading railway freight to our services.
2006
In 2006, we added a brokerage division along with asset-based trucking for just-in-time deliveries.
2007 - 2009
From 2007 to 2009, we developed specializations in the food, pharmaceutical, automotive, chemical, and biomass industries.
2011
As part of our ongoing commitment to quality management, our first location received an ISO 9001 certification.
2012-2018
During this period, we experienced significant growth, expanding our customer base to include clients in Indianapolis and Nashville.
2020
Continuing to improve our facilities and processes, we also received ISO 140001 certification.
2021
Like many businesses in 2020-2021, we were profoundly impacted by COVID-19. With an increased emphasis on the supply chain, we secured a crucial new warehouse location at the port of Savannah, Georgia.
Present
Since 2021, we have secured several new locations in Morristown, Tennessee. With these additions, we now offer 2 million square feet (and growing!) of warehouse space for our customers.
Looking Ahead
Looking ahead, we will continue expanding our team, partnering with local businesses and communities, and remaining committed to serving our customers.
Looking Ahead
Looking ahead, we will continue expanding our team, partnering with local businesses and communities, and remaining committed to serving our customers.
Meet the R&S Team
Joe Michalik
President, COO
Landon Pyle
VP of Business Development
Landon Pyle has served as the Director of Business Development since joining the team in 2016. He holds a bachelor’s degree from Johnson University and is dedicated to finding the right solutions for challenging issues. He quite literally thinks outside the box to handle non-standard freight loads.
Bobby Taylor
VP Of Customer Relations
Bobby has been the Operations and Transportation Manager at R&S Logistics since 2012, having graduated from the University of Tennessee with a dual major in marketing and supply chain management. Prior to joining R&S, he worked with Fortune 500 companies in automotive and consumer goods. He is passionate about fostering growth and building strong connections with people.
Matt McMurray
VP of Operations
Frank Rimshaw
CQE, CQA, CSSBB, CQM,
ISO Quality & Environmental Manager; Regulatory Compliance
Garrett Dykstra
Director of Continuous Improvement
Trysten Sherwood
Human Resources Manager
Jeffrey Cochran
Senior Systems Analyst
Aaron Powell
Accounting Manager
David Schmid
Founder, R&S
Sandi Banister
Executive Administrator, R&S
Endorsements & Recommendations
Discover the genuine voices of our valued partners as they share their experiences with our services. We take immense pride in the relationships we’ve built, and these testimonials are a testament to the satisfaction and confidence of those who have chosen us. We employ dedicated staff members focused on continuous improvement and obtaining certifications.
Bruce White
Vine International