Pick-and-Pack Fulfillment

Need an affordable fulfillment partner for your growing small business? We'd love to help you grow and scale.

Headquartered in Knoxville, TN, R&S Logistics stands as a premier supply chain management company with a strong customer-centric focus. Having served both the Southeast and national markets for over a decade, we prioritize reliability, exceptional customer service, and a diverse array of freight hauling options to the last mile.

Our reputation is built on accuracy and flexibility, highlighting our unwavering dedication to keeping your company at the forefront of the industry. In addition to pick-and-pack fulfillment, we offer freight services, flexible warehousing, and distribution solutions tailored to enhance your competitiveness in the market.

Pick-and-Pack Fulfillment Stages

Receiving

Your materials are received and processed into storage.

Storage

Your materials are warehoused in bulk, racking, and bins.

Pick/Pack

Required items are pulled from your inventory.

Ship

Kits are assembled using all the correct components, including instruction sheets, brochures, and labels, the right box sizes, and most importantly quality control.

Deliver

We deliver your product with integrated tracking to the end customer, whether it’s a freight shipment (B2B) or parcel shipment (B2C).

Advantages of R&S

Some weeks your shipment volume is low, and other times it can be tough to keep up. In these situations, in-house fulfillment groups can fall victim to misaligned staffing levels. With R&S handling your pick-and-pack fulfillment, we manage scalability concerns to get it all done.

Handling your fulfillment needs in-house can cost you space as well as money. You need to consider issues such as budgeting for both fixed assets and consumables as well as where to carve out space for the project. R&S Logistics has the equipment and resources available to handle fulfillment and meet a wide range of your needs.

Systems and software can make or break your fulfillment process. Having an advanced warehouse management module as part of your ERP is key. Our state-of-the-art system allows us to gather product from your inventory, manage kitting, report on outbound shipments, provide real-time visibility for shipments and tracking to the last mile, and more.

Shipping efficiencies are essential for maintaining effective supply chain management. With R&S Logistics, you can take advantage of corporate accounts for the best shipping results. Whether B2B or B2C, R&S has distribution centers across East Tennessee with systems and relationships in place to ensure smooth travel for your company’s products.

Kitting and Value-Added Projects

With our main offices located in Knoxville, TN, R&S Logistics is well-placed to serve East Tennessee, the greater Southeast, and beyond. We specialize in transforming bulk inventory into market-ready or transactable units. By leveraging on-site inventory, we rework or repackage products based on your specifications, integrating new SKUs into your inventory.

Our knowledgeable staff are experts at shipping requirements, accommodating standard shipments as well as oversized/overweight parcels. When you partner with R&S Logistics, you’ll work closely with a dedicated fulfillment value-added specialist—your go-to contact for kitting or fulfillment projects.

Our kits encompass a variety of packaging options, such as:

Cartons
Envelopes
Shrink Wrap

We take pride in our pick and fulfillment and kitting capabilities. Backed by our experienced crews and proven systems, we ensure a smooth operational process. We promptly address issues as soon as they arise. This ensures the right actions are taken, reinforcing our commitment to excellence down to the last mile.

Get More from R&S

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R&S Logistics does much more than pick-and-pack fulfillment. Whether it’s a full truckload or a less-than-truckload shipment, R&S Logistics is your one-stop 3PL for freight hauling. Our truckload freight options ensure that your shipment makes it to the last mile on time, every time.

We have an extensive distribution center network throughout East Tennessee and the Southeast. We have an extensive distribution center network throughout East Tennessee and the Southeast. With distribution warehouses in Knoxville and throughout the surrounding region, we’re strategically located to provide access to key markets. We also use a dynamic storage model for accurate pricing so you never pay for warehouse space you’re not using. Call us today to learn what we can do for you.

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FAQs

I'm new to fulfillment. What is a fulfillment service?

A fulfillment service is a third-party company that manages various aspects of order processing and shipment for businesses. At R&S, this includes handling tasks such as inventory storage, picking and packing orders, and shipping. This allows businesses to outsource the logistical aspects of their operations and focus on other aspects of their business.

What is the difference between fulfillment and delivery?

Fulfillment is the process of receiving, processing, and preparing customer orders for shipment, including activities such as inventory management and order picking. Delivery, on the other hand, specifically pertains to the transportation and final handover of the prepared orders to the customers, encompassing shipping, handling, and reaching the destination.

Does your WMS integrate with the top ERP/WMS systems?

Yes, we integrate with many of these including, but not limited to:

Do you handle returns processing?

Yes, we make returns processing easy for both you and your customers.

Are you food-grade compliant?

Our Tennessee locations are Food and Beverage Certified Warehouses. They support the food manufacturing industry with high-quality service and fast response times.

Do you provide performance reporting?

Yes, we do. You get a full view of your inventory in real-time, and you have access to a dedicated account manager to answer any questions.

Do you provide tracking?

Our warehouse management system integrates with FedEx, UPS, USPS, and DHL.