We’re truly a global company with clients all over the world, but Knoxville will always hold a special place in our hearts. Here’s a behind-the-scenes look at one of our Knoxville distribution centers and how it can help your business reach its supply chain goals.
Fast Facts about KX1
- Located in Knoxville, TN
- 100,000 square feet
- ISO 9001 & ISO 14001 certified
- 1-2 day’s transit from 80% of the US population
- Food and beverage registered
- Tennessee Board of Pharmacy certified
About This Knoxville Distribution Center
Our Knoxville distribution center, affectionately called KX1, is a sprawling 100,000 sq. ft. facility strategically equipped to cater to your diverse logistics needs. This location, situated in the heart of downtown Knoxville, handles everything from e-commerce pick and pack to oversized and non-standard fulfillment.
This warehouse in Knoxville also ships to major distribution hubs across the U.S., facilitating rapid and reliable delivery to various regions. It stocks a wide range of products, including:
- Auto parts
- Pharmaceuticals
- Military tactical gear
- Office furnishings
These highlight our versatile storage and handling capabilities, underscoring our team’s ability to serve multiple industries with precision and care.
Another benefit of our Knoxville, TN, distribution center includes robust cross-docking capabilities. This unique service allows for the seamless transfer of goods from inbound to outbound transportation with minimal storage time, enhancing your delivery speed and reducing warehousing costs.
By optimizing the flow of goods through the center, our team ensures that products move swiftly and efficiently from suppliers to their final destinations. This allows us to maintain a high standard of customer satisfaction and operational excellence for your business. We have consistently had a 90%+ NPS survey score from customers working with our team out of this warehouse. The KX1 team is often noted for their responsiveness and communication!
What Makes Us Different
While there are many others in or parallel to our space, we stand apart largely due to our advanced operational capabilities and commitment to quality. Our Knoxville distribution center is a prime example of this excellence, featuring a guided picking process powered by warehouse management.
This system ensures individual tracking of items and incorporates frequent quality checks, achieving an impressive 99.99% fidelity in pick-and-pack operations. Our high level of accuracy ensures that customers receive what they ordered, when they want it, and where they need it, which enhances overall satisfaction.
We can meet your inventory accounting methods, whether it’s:
- LIFO
- FIFO
- Eaches (piece pack)
- Cases
With these options, we provide tailored inventory management solutions for all of our clients.
On top of that, we provide your business with access to an easy-view portal, offering real-time updates on their shipments. This level of transparency allows you to track orders at every stage, reinforcing the trust and reliability of our services.
As Mason Byers, our warehouse manager puts it: “We give customers the run of the place. Full transparency. You can see every transaction from top to bottom, ensuring trust and accountability at every step.”
Another way that we show dedication to quality and environmental management is through our ISO 9001 and ISO 14001 certifications. This dual certification demonstrates our commitment to maintaining high-quality operations while minimizing environmental impact.
Our distribution center in Knoxville features:
- State-of-the-art technology
- Stringent quality control
- Real-time customer interface
Combined with its certified quality and environmental standards, it makes us uniquely positioned to meet the complex needs of modern supply chains.
Get Custom Solutions with our Knoxville, TN Distribution Center
We don’t do everything, and we’re honest with prospects or customers when we’re not a good fit or we can’t do something. However, what we do excel at is providing custom solutions for your business, tailored to meet its unique needs. At the heart of this service is our Knoxville distribution center where we offer flexible contracts with custom pricing based on square footage or pallet. This ensures cost-effective solutions for various storage requirements.
Mason highlights our commitment to accessible and responsive customer service, saying: “We’re accessible. Customers have my number, and I’m always available for a call.”
To maximize value, we collaborate with your business to increase cubic capacity through custom stacking arrangements. This ensures the efficient use of space and resources. (Ask us about examples – we’d love to share more here!)
Our distribution center is equipped to handle high-touch orders, offering expertise and precision in managing complex logistics. You’lll benefit from having a direct point of contact, ensuring that your business receives strategic insights to optimize its supply chain operations as well as logistical support.
Our 100,000 sq. ft. Knoxville distribution center caters to diverse logistics needs. Strategically located, we serve the auto and pharmaceutical industries, just to name a few, ensuring rapid U.S. delivery. Our advanced systems, ISO certifications, and custom solutions enhance efficiency and customer satisfaction.
